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User Data Researcher

Bucuresti, București

We are looking for a super passionate User Data Researcher that wants to be part of our new Growth team which focuses on better understanding customer needs, pain points and finding new opportunities for Vivre.

Why Vivre:

  • An exciting industry, constantly evolving;
  • Great development potential;
  • The promise for unparalleled learning opportunities, adapted to your needs and supporting your growth;
  • Private medical subscription;
  • Remote working days;
  • Flexible work schedule;

How you will spend your time with us:

  • Work closely with user experience designers, data scientists, product developers, product managers, digital marketing experts, customer and commercial teams as well as executives, having one common goal: improve our user experience across the entire Vivre ecosystem. You will be identifying research needs and drive the efforts to address them;
  • Facilitate user experience evaluations such as usability testing through interactive prototypes;
  • Conduct customer-centric quantitative and qualitative analyses and disseminate findings to help teams create better user experiences for Vivre’s customers;
  • Identify data-driven insights to influence design/product decisions. Using a variety of data sources (e.g., surveys, user behaviour reports, user profiling and testing, internal research projects, industry partner research reports, web analytics, sales data and patterns;
  • Run and interpret Google Optimize driven experiments (A/B or MVT Tests);
  • Conduct exploration activities with end users to help teams understand user behaviours and their goals and contexts;
  • Drive the adoption of new research methodologies and tools needed.

You can be part of the Vivre community if you are:

  • A professional with 2-5 years of experience in the field of user research for complex customer-facing websites (or a very compelling portfolio, past experience or industry knowledge);
  • Familiar with evaluative and explorative user research methodologies and their deployment through the product development cycle;
  • Experienced in working with cross functional teams in agile environments;
  • Interested in decoding the messy middle of a user’s purchase journey while tapping in the unconscious biases such as category heuristics, power of now and authority biases;
  • Capable of analyzing and explaining complex data through visualisations.

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